Privacy Policy

This Privacy Policy describes how Digitalis Formación, located at Carrer de Balmes, 184, Entresuelo 2ª, 08006 Barcelona, Catalonia, Spain, collects, uses, and protects your personal data when you use our online platform and services.

Data Controller

The data controller responsible for the processing of your personal data is Digitalis Formación, located at Carrer de Balmes, 184, Entresuelo 2ª, 08006 Barcelona, Catalonia, Spain.

Information We Collect

We collect personal data directly from you when you use our site or services, such as when you register for an account, enroll in a course, contact us, or interact with our platform. The types of personal data we may collect include:

• Identification data (e.g., name, username)
• Contact data (e.g., postal address)
• Payment data (although payment processing is typically handled by third-party providers, we may receive transaction details)
• Professional or educational information (e.g., job title, company name, educational background)
• Information related to your use of our services (e.g., course progress, completed assignments, forum activity)
• Technical data (e.g., IP address, browser type, device information, usage data)

We may also collect certain information automatically when you visit our site through technologies like cookies and similar tracking mechanisms.

How We Use Your Information

We use your personal data for the following purposes based on the specified lawful bases:

• To provide our services to you and manage your account (Lawful basis: Performance of a contract). This includes allowing access to courses, tracking progress, and communicating with you about your participation.
• To process your transactions and manage billing (Lawful basis: Performance of a contract, Legal obligation).
• To communicate with you, respond to your inquiries, and provide customer support (Lawful basis: Performance of a contract, Legitimate interests).
• To improve our services, develop new features, and understand how our users interact with our platform (Lawful basis: Legitimate interests, Consent for non-essential data).
• To personalize your experience on our site (Lawful basis: Legitimate interests, Consent).
• To send you service updates, administrative messages, and information about our courses (Lawful basis: Performance of a contract, Legitimate interests).
• To comply with legal obligations, such as tax, accounting, or regulatory requirements (Lawful basis: Legal obligation).
• To detect, prevent, and address fraud, security issues, or technical problems (Lawful basis: Legitimate interests, Legal obligation).

Sharing Your Information

We do not sell your personal data. We may share your personal data with trusted third parties only for the purposes outlined in this policy and where appropriate safeguards are in place:

• Service Providers: We engage third-party companies and individuals to perform services on our behalf (e.g., hosting, payment processing, analytics). They have access to personal data only as needed to perform their functions and are obligated not to disclose or use it for other purposes.
• Business Transfers: If Digitalis Formación is involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction.
• Legal Compliance: We may disclose your personal data if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

Data Security

We have implemented appropriate technical and organizational measures designed to protect your personal data from accidental loss, unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR) and other applicable data protection laws, you have certain rights regarding your personal data:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent: Where the processing is based on your consent, you have the right to withdraw consent at any time.

If you make a request, we have one month to respond to you.

Cookies and Tracking Technologies

Our site uses cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service. For more detailed information about the cookies we use and your choices regarding cookies, please refer to our separate Cookie Policy.

Third-Party Links

Our site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If we transfer your personal data outside the European Economic Area (EEA), we will ensure that appropriate safeguards are in place, such as relying on an adequacy decision by the European Commission or using Standard Contractual Clauses approved by the European Commission.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, or if you wish to exercise any of your data protection rights, please contact us by written correspondence addressed to: [email protected]